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Frequently Asked Questions
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Where is my shipping/tracking information?You will usually receive a confirmation email with tracking number within 24 hours. If you have not received your tracking number please email info@harlowrow.com and we will promptly respond to your inquiries.
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My package arrived damaged.If the contents of your package were damaged, please send a picture to “info@harlowrow.com” with the subject line: “Damaged packaged: Order #”. We will review your email and send over a new order immediately.
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What are your shipping rates?We offer FREE SHIPPING on any orders over $20 and orders will usually be shipped 2- 8 business days.
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Where do you ship to?We currently only ship to the contiguous United States.
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